Last updated: February 19, 2025
Prime Gate is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website or engage with our natural resources trading and export services.
We may collect information you provide directly (name, email, phone, company, and message content when you contact us or request a quote), information from your use of our website (IP address, browser type, pages visited), and information from business communications and contracts.
We use your information to respond to inquiries, process and fulfill orders, communicate about contracts and shipments, improve our website and services, comply with legal obligations, and send relevant updates about our products and services where you have consented.
Our website may use cookies and similar technologies to improve user experience, analyze site traffic, and remember preferences. You can control cookies through your browser settings.
We do not sell your personal data. We may share information with service providers (e.g., hosting, shipping, analytics) necessary to operate our business, with legal authorities when required by law, or in connection with a business transfer.
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. No method of transmission over the internet is completely secure; we strive to protect your data in line with best practices.
We retain your information only for as long as necessary to fulfill the purposes described in this policy, to comply with legal obligations, or to resolve disputes.
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal data, or to object to processing and to data portability. To exercise these rights, please contact us.
Your information may be processed in countries where we or our partners operate. We ensure appropriate safeguards are in place where required by applicable law.
We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the "Last updated" date. We encourage you to review this policy periodically.
For questions about this Privacy Policy or your personal data, please contact us via our contact page or the email address provided on our website.
Want to import a specific product from Indonesia, China, or Malaysia? Contact us now and get the best prices.
Import directly from source
